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TIA | The Insurance Apprentice

Kagisho Kgaile

Communications Specialist
Old Mutual Insure

Did you choose a career in insurance, or did you fall into the industry like so many others? Briefly share your story.

Insurance was never the industry I thought I would find myself in, but like many others, I have grown to love the industry. My first job was a graduate role with AIG, and it has gone from strength to strength for me, ever since. I have grown to really appreciate how our industry shapes the lives of our people.

Why did you choose to enter The Insurance Apprentice?

I wanted to get out of my comfort zone and challenge myself. You never know how great you are, until you test yourself. I also entered because I wanted to show my fellow industry professionals that people working in support functions know just as much about insurance and their input should never be disregarded.

In your mind, what qualities should an ambassador of The Insurance Apprentice have?

The ambassador should be someone who has the interest of the industry at heart, should have decent technical skills, but should mostly have the ability to talk and listen. A passion of the industry is non-negotiable.

Who has been the biggest influencer on your career and why?

I have learned from a lot of people during my short career. The biggest learnings were without a doubt from Wendy van den Heever and Wayne Abraham from AIG. From an “influencer” point of view I would say I really follow Adrian Gore the most. He seems like someone with an unlimited amount of knowledge and is not afraid to challenge himself.

In a tweet of 140 characters explain why insurance ROCKS!!!

Insurance rocks because it is the one thing that will be there when you need it the most. When something goes wrong, you can rest assured that you will receive the best care.

What would be your dream Apprentice task and why?

To develop a comprehensive marketing strategy. I believe I provide holistic thinking to tasks many people may not see as important.

What song would you choose for your Insurance Apprentice victory dance?

Oscar Mbo feat. C-Black – Yes God.

A message to all the TIA sponsors?


Your commitment to the industry can never be understated. Please don’t see this as a tick-box exercise but a commitment to the future of our industry. A big thank you to all of you.

How important is winning for you?

Winning is important for me. Not only will it cement everyone’s belief in me, but it will show that the industry is ready to embrace people who aren’t necessarily underwriters or claims professionals.

Advice to yourself about what you should remember and focus on as you are going into the competition.

Be authentic, be a sponge, but lastly show a good deal of “humble confidence”.