Season 2017

Season 3 – Episode 7 – Commercial Binders… the challenges (Sponsored by the FSB)

Task six was quite challenging. The apprentices were ‘employed’ by the FSB and they had to consult with the industry on the proposal that Commercial Binders to brokers, who also give advice, should be prohibited. Commercial Binders would only be permitted to be awarded to UMA’s or non-mandated intermediaries who do not give advice. The task required the apprentices to consult with various industry role players to obtain alternative views on the pros and cons of prohibiting commercial binders.

Season 3 – Episode 5 – Sharing is caring (Sponsored by Hollard)

The apprentices had to come up with an innovative insurance solution for insuring assets being transported in ships, trucks and aeroplanes. So, with spare capacity, it’s normally an empty spot but the load will be shared with others also transporting their own goods. Who insures what, what if there’s no insurance and what is the liability around the whole shared economy concept?

Season 3 – Episode 3 – The big disruptors (Sponsored by Discovery Insure)

In this task the apprentices had to identify the next big disrupter in the industry. They drove to several locations to learn more about the short term claims process and the critical role each party plays in the value chain. The product could be a new innovation or an enhancement on Discovery Insure’s current product offering. The Apprentices had to come up with this innovation while also trying to maintain a four star rating in the Johannesburg traffic, through the Discovery Insure Drive Safe program.

Season 3 – Episode 2 – Difficult conversations with clients (Sponsored by Marsh Africa)

The apprentices were required to deal with a difficult client who had not complied with the requirements set out in his policy document. The client was notified that his insurance would be cancelled unless he implements those requirements as a matter of urgency, but the challenge was that the client did not have the funds to do it immediately. What follows is a difficult conversation many brokers have to deal with on a regular basis…

Season 3 – Episode 1 – Meet the apprentice (sponsored by AON)

In episode one of The Insurance Apprentice 2017, you will meet eight bright, young industry professionals. You will also hear from Simon Colman, Head of Commercial Solutions for SHA, who is the new head judge, and Vuyo Lee, independent consultant and third year judge on what they will be looking for throughout the tasks and what they believe the qualities are of a winner.